Community Safety & Assistance Resources
Additional resources and services are available to students living in Philadelphia. We encourage students to seek appropriate resources and services in the neighborhoods where they live. We encourage students to contact community organizations and non-emergency numbers in seeking assistance with common health and safety issues experienced by those who live in cities.
- ReadyPhiladelphia
Links to an external site. is an opt-in program that enables Philadelphia residents to receive emergency alerts from the City of Philadelphia
- University City District (UCD) provides a number of Safety Services Links to an external site. to residents, including:
- Walking Escorts are available from 10am to 3am. Call 215-387-3942
- Vehicle Assistance for drivers locked out of their car, in need of a jumpstart, or other emergency assistance. Available 10am-3am daily. Call 215-387-3942
- Philly311 is Philadelphia’s system for dealing with a variety of urban problems that are not emergencies. These may include:
- Street issues like abandoned cars, fallen trees, potholes or traffic signal problems;
- Building issues like fire and safety violations, vacant buildings, structures in danger of collapse, or people doing construction without a permit; and
- Trash issues like graffiti, illegal dumping, missed trash/recycling collection, or messy vacant lots.
You can submit a 311 request by using the online form Links to an external site., calling 3-1-1, emailing Philly311@phila.gov, or tweeting @philly311. You can also download the Philly311 app.
- Philadelphia Behavioral Health Crisis Intervention Service
Links to an external site. Mobile Emergency Team is available to respond to and assist individuals experiencing acute mental health crises. If you are concerned about someone displaying signs of mental or emotional distress, call (215) 685-6440
- Project HOME
Links to an external site. provides immediate and ongoing support and services to assist those without housing. If you see a homeless person in need of assistance, out in dangerous weather, or if you know someone in your community who is homeless, contact the 24-hour Project HOME Homeless Outreach Hotline at 215-232-1984 or or 1-877-222-1984.
- Philadelphia Victims Services Organizations
Links to an external site. provide services to victims of violent crime, including courtroom advocacy, financial assistance, counseling, and providing referrals for support.
- Additional Mental Health Crisis Resources to assist someone experiencing a mental health crisis in Philadelphia include:
- Crisis 24/7 Text Line: Text "START" to 741-741
- Suicide Crisis & Intervention 24/7 line: 215-686-4420
- Community Behavioral Health Non-Emergency 24/7 Line: 888-545-2600
- Intellectual Disability Services: 215-685-5900