How to Contact DPS

CONNECT WITH DPS

There are a number of ways you may communicate with the Division of Public Safety.

The main contact point is always our 24/7 emergency number: 215-575-3333 (or 511 from any campus phone).

 

Call DPS for Any Emergency

CALL (215) 573-3333 OR DIAL 511 FROM ANY CAMPUS PHONE

Please program this number into your cell phone speed dial as “Penn Pub Safety.” Use this number for all medical and emergency-related calls, including the reporting of suspicious behavior, or to reach Penn Police & Public Safety personnel.

General information: Call (215) 898-7297

 

Additionally, DPS offers the following resources:

 

The HELP Line: 215-898-HELP

The HELP Line is a 24-hour-a-day phone number for members of the Penn community who are seeking time sensitive help in navigating Penn’s resources for health and wellness. Learn more here:  https://www.publicsafety.upenn.edu/safety-initiatives/help-line-215-898-help/

 

UPennAlert Emergency Notification System

The UPennAlert Emergency Notification System enables fast and efficient dissemination of critical information to members of the University and surrounding Philadelphia community during a major emergency via text messaging, e-mail, digital displays and the Penn Siren Outdoor System (Penn SOS). The DPS website becomes a bulletin board with critical information you need during an alert.

If you have not done so already, please take a few minutes now to register or update your contact information. All information is secure and confidential.

 

Penn Guardian

Penn Guardian is a free app that is available to all Penn community members. It was developed by the University’s safety partner Rave Guardian, a service utilized on college campuses across the country.

 

  • Registering is easy- search “Rave Guardian” in the App Store for iOS devices or Google Play for Android devices. You will be prompted to enter your name, phone number, and Penn email address, which provides access to the University’s customized interface.
  • Calls from a registered phone will allow Penn Police to determine your cell phone’s GPS location, which can decrease response time. This information will only be available to Penn Police when you call the Penn Emergency Communications Center (PennComm) directly, either through the app or at 215-573-3333.
  • If a call is made to PennComm, and you are unable to speak—perhaps because of an allergic reaction—a call taker will send a text message to your phone. You can then communicate directly via text.
  • The app includes other features, and provides a confidential way to submit a tip to Penn Police—with a photo, if necessary—through a text message.
  • Learn more!  https://www.publicsafety.upenn.edu/pennguardian/